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ED Philippines

Getting treated for ED in the Philippines

Online ED consultation in the Philippines: how it works and who offers it

How an online ED consult works in the Philippines, which telehealth providers offer one, what they charge, and six checks to make before you sign up.

Short answer

An online ED consultation is an assessment by a Philippine-licensed doctor over an app, video call or structured questionnaire, which can end with an electronic prescription filled by a partner pharmacy and delivered to you. Before choosing a provider, check that the doctor has a PRC licence number, the pharmacy is FDA-licensed, and a real doctor reviews your answers.

Medically reviewed by Pending: licensed PH physicianLast reviewed

Telemedicine became mainstream in the Philippines during the pandemic and stayed. For ED it removes the two things that keep men from getting help: the waiting room and the conversation at the pharmacy counter. This page explains how it works, compares the main providers on published facts and gives you a neutral checklist.

Is an online prescription legal in the Philippines?

Yes. Philippine telemedicine guidance from the Department of Health recognises consultations and electronic prescriptions from licensed physicians.

The 2020 joint circular of the DOH and the National Privacy Commission set the ground rules for telemedicine, including electronic prescriptions and the protection of patient data. The 2021 joint administrative order of the DOH, DILG and PhilHealth then built telemedicine into health services under the Universal Health Care law. Either way, the prescription itself is what makes treatment legal: sildenafil (Viagra) and tadalafil (Cialis) are prescription medicines, so a pharmacy can only dispense them against a valid prescription. Read why in is Viagra over the counter in the Philippines?

How does an online ED consultation work?

You answer health questions, a licensed doctor reviews them (live or afterwards), and if treatment is safe for you the doctor issues a prescription. A partner pharmacy then dispenses and delivers.

A typical consult runs like this:

  1. Intake. You create an account and answer questions about your symptoms, how long they have lasted, your heart health, blood pressure, diabetes and every medicine you take.
  2. Doctor review. A doctor reads your answers. Some services do this by video, some by chat, some review the form and message you only if they need more detail.
  3. Decision. The doctor may prescribe, ask for blood pressure readings or lab results, or advise you to see a doctor in person.
  4. Prescription. If prescribed, the doctor issues an e-prescription with their name and PRC licence number. Which medicine, which strength and how often are the doctor's decision.
  5. Dispensing and delivery. A licensed pharmacy fills the prescription and ships it, often in plain packaging.
  6. Follow-up. A good service gives you a way to ask questions and report side effects, and reviews you again before a refill.

The safety question that matters most is nitrates. If you use nitroglycerin or isosorbide for chest pain, PDE5 inhibitors such as sildenafil and tadalafil are unsafe, and an honest intake is the only way the doctor can know.

Who offers online ED consultations in the Philippines?

At least six services publish ED care pages, ranging from free consults with per-use pricing to monthly plans and in-clinic consultations. The table below is built from each provider's own site and shows Not published where a figure is not listed.

Online ED consultations in the Philippines, compared
  • Rocky (GoRocky)
    Consult fee
    free
    Starting price
    from ₱120 per use
    Consult type
    3 to 4 minute online assessment
    Delivery
    Same-day in Metro Manila, Rizal, Laguna and Cavite; free nationwide
    Checked
    2026-10-27
  • NowExpress
    Consult fee
    free
    Starting price
    about ₱190 per generic sildenafil tablet, doctor review included
    Consult type
    Online assessment, doctor review within 24 hours
    Delivery
    Nationwide, free in Metro Manila
    Checked
    2026-10-27
  • &you
    Consult fee
    Not published
    Starting price
    Not published
    Consult type
    Online intake, then video consult
    Delivery
    Free discreet shipping
    Checked
    2026-10-27
  • Doctor Anywhere
    Consult fee
    ₱550
    Starting price
    from ₱799 ED care on its men's health hub
    Consult type
    20-minute GP video consult in the app
    Delivery
    Same-day for requests before 1 pm
    Checked
    2026-10-27
  • andSons
    Consult fee
    Not published
    Starting price
    from ₱4,900 a month, sildenafil (Viagra) 50 mg plan
    Consult type
    Teleconsult
    Delivery
    Not published
    Checked
    2026-10-27
  • Pulse Clinic
    Consult fee
    Not published
    Starting price
    Not published
    Consult type
    In clinic (Manila, Angeles/Clark); messaging by WhatsApp, Viber or LINE
    Delivery
    Not published
    Checked
    2026-10-27

Listed in no particular order. Figures are from each provider's own site, last checked October 27, 2026. Inclusion is not an endorsement.

A few published figures for context: Rocky lists a free consult with treatment from ₱120 per use, Doctor Anywhere charges ₱550 for a GP video consult, and andSons lists a plan from ₱4,900 a month, sildenafil (Viagra) 50 mg plan. Consult fees and medicine prices are separate costs: a free consult is not the same as cheap treatment. Compare against pharmacy prices on our ED medicine prices page, where generic sildenafil 50 mg starts at ₱49 (Erecto, TGP) a tablet.

What should I have ready before an online consult?

Have a list of your medicines and any recent health numbers, because the doctor relies on your answers instead of an exam. Ten minutes of preparation makes the consult faster and safer.

Useful to have on hand:

  • the names and strengths of every medicine and supplement you take, including anything for chest pain, blood pressure or the prostate;
  • your most recent blood pressure reading (a clinic or barangay health centre can check it if you do not have a home monitor);
  • recent lab results, if you have them: fasting blood sugar or HbA1c, cholesterol and kidney function;
  • a short description of the problem: how long it has lasted, whether it happens every time, and whether erections still happen on waking;
  • a valid ID, since some services verify identity before prescribing;
  • a delivery address where a parcel can be received privately.

If you do not have recent labs, say so. The doctor may still prescribe, or may ask you to get basic tests first.

How do I choose a provider?

Use the same six checks for every service, whoever runs it. A provider that passes all six is behaving like a medical service; one that fails the first three is not.

1. A licensed doctor you can identify. The prescription should carry the doctor's full name and PRC licence number. You can confirm the licence yourself on the PRC verification portal by name or number.

2. An FDA-licensed pharmacy. The medicine should come from a drugstore holding an FDA licence to operate. The FDA verification portal lets you check establishments and registered products.

3. A real consultation. There should be health questions that could lead to a "no", including nitrates, heart disease and recent stroke. A checkout page with no questions is a red flag.

4. Privacy you can read. Look for a privacy notice that names a data protection officer, as the Data Privacy Act (RA 10173) expects of organisations handling health data. Check what name appears on your GCash, Maya or card statement.

5. Discreet packaging. Ask how the parcel is labelled and whether a pickup point is available. Several services say on their own sites that they ship discreetly, which helps in a shared home.

6. Payment that works for you. Payment options differ between services, so ask whether GCash, Maya, cards or cash on delivery are accepted. Expats and long-stay visitors without a local e-wallet should confirm a foreign card is accepted before starting; Pulse Clinic, which has clinics in Manila and Angeles/Clark, says on its own site that it serves foreigners.

Inclusion in our table is not an endorsement, and the reviewing doctor does not recommend any provider.

What does an online consult not replace?

It does not replace a physical exam or tests when you need them. ED can be an early sign of diabetes, high blood pressure or heart disease, all common among Filipino men.

See a doctor in person, or ask the online doctor for a referral, if you have chest pain or breathlessness on exertion, a heart attack or stroke in recent months, pain, a lump or a curve in the penis, blood in your urine or semen, or no response to earlier treatment. A urologist can assess these properly; our guide to urologists and men's health clinics lists verified clinics in Makati, BGC and Quezon City.

It is also worth getting basic checks (blood sugar, cholesterol, blood pressure) if you have not had them in the last year. Many online services can request labs, or your HMO may cover them at an accredited clinic.

What should I avoid online?

Avoid anything that sells ED tablets with no consultation: marketplace listings, social media sellers and "herbal" products for men. These sit outside the licensed supply chain, and the FDA Philippines has repeatedly found undeclared sildenafil or tadalafil in such products.

Our guide on how to spot fake ED pills covers the warning signs and how to report a suspect product.

Is telemedicine private?

It can be more private than a clinic visit, if the provider handles data properly. Your health information is sensitive personal information under the Data Privacy Act.

Use your own phone and email for the account, ask how long records are kept, and ask for deletion if you stop using the service. Night-shift workers can usually complete the intake at any hour, with the doctor's review following during working hours.

Frequently asked questions

Is an online prescription valid in the Philippines?

Yes, when it comes from a doctor with a current PRC licence. DOH telemedicine guidance recognises electronic prescriptions, and licensed pharmacies fill them after checking they are complete and genuine.

How long does an online ED consultation take?

It depends on the format. A structured online assessment can take a few minutes, with a doctor reviewing it afterwards, while a live video consult on platforms such as Doctor Anywhere is booked in a set slot of around 20 minutes.

Is an online consultation free?

Some providers charge nothing for the consult and earn from the treatment plan, while others charge a separate consult fee. Our comparison table shows each provider's published consult fee and starting price, and says Not published where a provider does not list one.

Can foreigners use Philippine telemedicine services?

Usually, if you are in the Philippines and have a delivery address here. Payment is the usual sticking point: some services take GCash or Maya only, so ask whether a foreign card is accepted before you start.

When should I see a doctor in person instead?

Go in person if you have chest pain, recent heart problems or stroke, pain or a curve in the penis, a lump, blood in urine or semen, or if earlier treatment has not helped. An online doctor should also refer you when your answers point to one of these.

Sources

  1. 1.DOH-NPC Joint Memorandum Circular No. 2020-0001: Guidelines on the use of telemedicine in COVID-19 response. Department of Health and National Privacy Commission (via UP College of Law).
  2. 2.DOH-DILG-PHIC Joint Administrative Order No. 2021-0001 on telemedicine. Department of Health, DILG and PhilHealth (via UP College of Law).
  3. 3.PRC online verification of licence. Professional Regulation Commission.
  4. 4.FDA verification portal (products and licensed establishments). Food and Drug Administration Philippines.
  5. 5.Data Privacy Act of 2012 (RA 10173). National Privacy Commission.
  6. 6.Republic Act No. 10918: Philippine Pharmacy Act. Senate of the Philippines.

This site is for education only and is not medical advice: diagnosis and treatment, including whether a medicine is right for you and how much to take, are decided by a licensed doctor.

Talk to a licensed doctor online